Charter of patient rights

Access

You have a right to dental care and we aim to provide appointments to meet your treatment needs.

Safety

You have a right to safe and high quality dental care.

Participation

We respect your right to be included in decisions and choices about your dental treatment.

Privacy

You have a right to privacy and confidentiality of your personal information and to request access to your records.

Communication

We respect your right to receive adequate information to make informed decisions about your treatment.

Comments

You have a right to give positive and negative feedback, ask questions about your treatment and have your concerns dealt with properly and promptly.

Respect

We value all patients as unique people and hope that at all times we can provide dental treatment in a manner that is respectful of your culture, beliefs, values and personal characteristics.